Survey: 45 percent of smartphone users want online physician appointment booking

The survey asked how interested the respondents were in communicating with healthcare providers or obtaining diagnostic tests through a smartphone or tablet […]

Some 43 percent of respondents were interested in asking doctors questions, another 45 percent were interested in booking appointments, while 42 percent were interested in checking the effects and side effects of a medicine. While the percentage differences between the age groups didn’t vary much, people over the age of 65 were less interested than other age groups. Of the healthcare services listed, the patients were least interested in getting reminders to participate in programs for exercise, diet, weight loss and other wellness programs.

Relatris‘s insight:

About 30% of respondents of the questionnaire like to interact with their physician online and would approve of tools allowing to do so easily. Unfortunately, the article does not state which percentage of total American adults online those respondents represented. Still, an app supporting patient/physician interactions can definitively improve communication, which is especially important with diseases as complex as cancer, enhancing patients trust in doctors and medications.

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