Power to the patients: Doc appointment and review website Vitals raises $22M

Vitals raises $22 million to add staff, health insurance decision-support tools to doctor appointment and ratings website to satisfy consumer demand for healthcare price transparency

Relatris‘s insight:

Vitals currently serves as a doctors review website and soon will help patients in the US to get through their health insurance journal.

I took the opportunity to check some of the doctors I visited myself in the US for their reviews in Vitalis. To make it short: If you get good reviews, you’r off great, with many stars blinking into the potential patients eyes. But if there is only one or two patients who weren’t happy with you, it looks bad, as the dominating star rating immediately downgrades you.

So how to handle such rating systems that they stay objective? What about just showing star rating after a doctor got e.g. 10 written reviews? What about fine tuning, e.g. separating organizational issues (waiting times) from medical issues?

Doctors rating will come more and more in Europe too, so maybe it’s time to think about a system more elaborate than Amazon-like stars.

See on medcitynews.com

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Survey: 45 percent of smartphone users want online physician appointment booking

The survey asked how interested the respondents were in communicating with healthcare providers or obtaining diagnostic tests through a smartphone or tablet […]

Some 43 percent of respondents were interested in asking doctors questions, another 45 percent were interested in booking appointments, while 42 percent were interested in checking the effects and side effects of a medicine. While the percentage differences between the age groups didn’t vary much, people over the age of 65 were less interested than other age groups. Of the healthcare services listed, the patients were least interested in getting reminders to participate in programs for exercise, diet, weight loss and other wellness programs.

Relatris‘s insight:

About 30% of respondents of the questionnaire like to interact with their physician online and would approve of tools allowing to do so easily. Unfortunately, the article does not state which percentage of total American adults online those respondents represented. Still, an app supporting patient/physician interactions can definitively improve communication, which is especially important with diseases as complex as cancer, enhancing patients trust in doctors and medications.

See on mobihealthnews.com